Privacy Policy

Effective date: August 1, 2025

Last updated: August 1, 2025

1. Data controller

Utilitylagoon Co., Ltd.
Office 7, 26 Demo-ro, Cheongju 00000, South Korea
Email: hello@utilitylagoon.click
Phone: +82 43 0000 1819

2. Scope

This Privacy Policy describes how we collect and process personal data when you visit utilitylagoon.click, submit contact forms, or engage our treasury continuity services.

3. Data we collect

Website visitors: IP address, browser type, pages viewed, referral source, and cookie data (see Cookie Policy).

Contact form submissions: Name, email address, message content, selected consultation type, and optional treasury scope description.

Engagement clients: Name, email, phone, company name, role, billing address, and custody arrangement details provided during interviews. We do not collect seed phrases, private keys, or wallet balances.

4. How we use data

  • Respond to inquiries and schedule consultations
  • Deliver contracted documentation and advisory services
  • Send engagement-related communications
  • Improve website content and usability
  • Comply with legal obligations

We do not sell personal data to third parties.

We process data based on: consent (contact forms, optional cookies), contract performance (engagement delivery), and legitimate interests (website security and improvement).

6. Data retention

Contact form submissions: 24 months from submission.
Engagement records and deliverables: 7 years from engagement completion for legal and audit purposes.
Analytics data: 14 months.
Cookie consent preferences: until cleared by user.

7. Data sharing

We may share data with: email and scheduling providers, cloud storage for engagement deliverables, and analytics providers (only if cookies accepted). All processors are bound by data protection agreements. We may disclose data when required by South Korean law or court order.

8. International transfers

Client data may be processed on servers outside South Korea. We ensure appropriate safeguards including standard contractual clauses where required.

9. Your rights

Under applicable law including the Personal Information Protection Act of Korea, you may request: access to your data, correction of inaccuracies, deletion (where legally permitted), restriction of processing, and data portability. To exercise rights, email hello@utilitylagoon.click. We respond within 30 days.

10. Security

We use encryption in transit (TLS), access controls on engagement documents, and staff confidentiality training. No method of transmission is fully secure; we cannot guarantee absolute security.

11. Children

Our services are not directed at individuals under 18. We do not knowingly collect data from children.

12. Changes

We may update this policy by posting a revised version on this page. Material changes will be noted with an updated effective date.

13. Contact

For privacy inquiries: hello@utilitylagoon.click